Free Ebook! The 5 imperatives to effective customer renewals.

The definitive guide on how to prepare your business for Intelligent Renewals Management. 

With renewal rates across the IT industry predicted to be 24.9% for 2018/2019, it is clear that there is a strong opportunity to improve the level of renewals revenue.

In order to capitalize on this area of opportunity, Renewtrak believes that there are 5 key imperatives for organizations looking to augment their renewal closure rates.

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Renewtrak 5 imperatives
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Demonstrate Value Early

Specific and relevant examples of the manner in which the product or service has added value to the customer are sure to improve the case for renewal.

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Timely and Accurate

It is important for any organisation seeking to improve its renewal rate to have specific knowledge of what is being renewed. To ensure that all the right information makes its way to the right people.

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The Hidden Risk

The process of renewal and associated customer interaction, if not handled efficiently and professionally, may leave the door open for a competitor sale.

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With renewal rates across the IT industry predicted to be 24.9% for 2018/2019. It is clear that there is a strong opportunity to improve the level of renewals revenue, and yet this area of opportunity remains and one that technology organizations struggle to exploit efficiently.

 

 

The Five Imperatives to Customer Renewal Success

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